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Report a fee change or calculator issue
The most helpful message includes the marketplace, the fee that changed, and a link to the official policy or announcement.
What to include
- The calculator and input values you used
- The result you expected
- A screenshot or official source when reporting a rate change
- Your country, because marketplace fees differ by seller location
Response and privacy
Do not send passwords, tax IDs, bank details, customer information, or complete seller statements. Messages may be retained long enough to investigate and respond.